Sub processor policy

BitaBIZ engages selected sub processors that may process personal data submitted to BitaBIZ services.

A BitaBIZ sub processor must meet and comply with:

  • EU GDPR regulation regarding processing of personal data as specified in article 28.

If the sub processor is processing data in USA the sub processor must comply with:

  • EU-U.S. and Swiss-U.S. Privacy Shield Framework.

Sub processors used by BitaBIZ are listed below. The list may be updated by BitaBIZ from time to time.

Sub processor Purpose of using the sub processor Place of data processing Note
Intercom Online support USA GDPR compliant DPA signed with the sub processor SOC 2 certification
Microsoft AZURE Hosting EU EU-U.S. and Swiss-U.S. Privacy Shield framework
Sendgrid E-mail gateway USA & EU EU-U.S. and Swiss-U.S. Privacy Shield framework
New Relic Infrastructure monitoring USA & EU SOC 2 certificationEU-U.S. and Swiss-U.S. Privacy Shield framework
Cloudflare Traffic optimization and Web application firewall (WAF) USA & EU PCI DSS certifiedEU-U.S. and Swiss-U.S. Privacy Shield framework
Linkmobility SMS gateway EU IASE3402 Type II certified

Certified under the EU-U.S. privacy framework

Slack System monitoring USA SOC 2 certification
Column 1 Value 8 Column 2 Value 8 Column 3 Value 8 Column 4 Value 8

BitaBIZ Sub Processor Policy accompanies BitaBIZ Terms & Conditions (System2 25.05.2018).